Assistants Program

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Assitant Courses

The Patient Experience  - Debra Lang, 2 Hours

This interactive workshop will review why customer service is important, how to deliver optimal service and what to do when your patients are not happy.
 

The Visual Solution: Simple Strategies for Providing Multiple Pairs for Multiple Needs - Arlene Murphy, 1 Hour

This interactive program will analyze and discuss simple strategies for generating multiple eyeglass sales to address all of your patients' visual needs.

UV and Sun Protection Education Program - Arlene Murphy, 1 Hour

This seminar will discuss the harmful effects of UV exposure and the potential dangers of glare.  After taking this course you will be able to provide the best possible outdoor prescription for your patients.

Transitions XTRActive Lenses - Peter Arnold, 1 Hour

This course will detail the advanced photochromic technology behind the new Transitions XTRActive lenses, how they work and who they are for.  It will also provide tips on how eyecare professionals can position Transitions XTRActive lenses to potential patients, increasing sales and customer satisfaction.